{"xsrfToken":"46b64db4868b78a109f9ca46644b58d332af701b_lout","branding":{"id":"1","key":"rgwarranty","name":"Centro de Ayuda | RG SPORTS","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Bienvenido a nuestro centro de ayuda","sharedPortalName":"Centro de Ayuda","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Bienvenido a nuestro centro de ayuda","sharedPortalName":"Centro de Ayuda","localeDisplayName":"English (United States)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#e00004","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"1","key":"rgwarranty","projectId":10026,"serviceDeskId":1,"name":"Centro de Ayuda | RG SPORTS","description":"<p>Bienvenido al centro de ayuda de RG SPORTS. Escoja una de las siguientes opciones para crear una solicitud.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"1","name":"Envía una solicitud o incidente","descriptionHtml":"","callToAction":"Envía una solicitud o incidente","introHtml":"<p>Envía una solicitud o comunica un problema.</p>","icon":10540,"iconUrl":"https://essand.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[1],"key":""},{"id":"6","name":"Nueva Solicitud de Garantia","descriptionHtml":"<p>Para solicitar una garantía, por favor llene el formulario a continuación. Toda esta información es necesaria para así poder aprobar su garantía. Si tiene varios productos para garantía, crear una solicitud por cada producto o será negada.&nbsp; En \"email confirmation to\" ponga el email donde desea recibir comunicaciones acerca de esta garantía.</p>","callToAction":"Nueva Solicitud de Garantia","introHtml":"<p>Presentar una solicitud de garantía para un item.</p>","icon":10472,"iconUrl":"https://essand.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[1],"key":""},{"id":"2","name":"Plantea una pregunta","descriptionHtml":"","callToAction":"Plantea una pregunta","introHtml":"<p>¿Tienes alguna pregunta? Envíala aquí.</p>","icon":10549,"iconUrl":"https://essand.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"13","name":"Solicitud de Nuevo Cliente","descriptionHtml":"<p>Por favor diligencie el formulario a continuación. Esta solicitud será enviada a uno de nuestros asesores de venta, quien se contactara con usted para ayudarle con el proceso de registro. Aquí puede encontrar mas información sobre el proceso de nuevos clientes <a href=\"https://help.rgdist.net/books/nuevos-clientes\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://help.rgdist.net/books/nuevos-clientes </a></p>","callToAction":"Solicitud de Nuevo Cliente","introHtml":"","icon":10517,"iconUrl":"https://essand.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[1],"key":""},{"id":"3","name":"Solicitud enviada por correo electrónico","descriptionHtml":"","callToAction":"Solicitud enviada por correo electrónico","introHtml":"<p>Solicitud recibida desde tu canal de asistencia por correo electrónico.</p>","icon":10527,"iconUrl":"https://essand.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[13,6,1,2]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ba2cde36-2fcb-3251-88cb-76898dfc9234","appLinkName":"System Confluence","appLinkUrl":"https://essand.atlassian.net/wiki","spaceKey":"RGCS","spaceName":"Servicio al Cliente | RG SPORTS","spaceUrl":"https://essand.atlassian.net/wiki/spaces/RGCS","isServer":false},"labels":[],"projectKey":"RGCS","serviceDeskId":1,"kbLinkDomainURLs":["https://essand.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"RGCS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Spanish (Spain)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYjBkYjg5Yy1iODRiLTQyOTgtOTBhZi0zNzFiYTBkMGI2MjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAyNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MjY3MjgxNDIsIm5iZiI6MTcyNjcyNjk0Mn0.tzZh5vbZcw1HS6o8Q3ene-Zb7Y0Z8yQcUYwV3Cm5lbc","targetCollection":"upload-project-10026","endpointUrl":"https://api.media.atlassian.com","clientId":"ab0db89c-b84b-4298-90af-371ba0d0b620","tokenDurationInMins":20}},"sharedPortal":{"name":"Centro de Ayuda","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://essand.atlassian.net/wiki","kbLinkDomainURLs":["https://essand.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=essand","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"46b64db4868b78a109f9ca46644b58d332af701b_lout","baseUrl":"https://essand.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://essand.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"ab0db89c-b84b-4298-90af-371ba0d0b620","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"0edb20c1e5584a179933d59484d5d518","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}